Here at Unique Copiers Ltd, we pride ourselves on customer service. We have a dedicated team of industry trained engineers all of whom are dedicated to providing a quick and effective solution to any breakdown or issue you may face and limiting the downtime for your business or organisation. All of our engineers receive regular training from our partner brands; Toshiba and UTAX ensuring they are kept up to date with the evolving technology of multi-function devices.
Our engineering department has national coverage and is based at our Head Office in Telford. Our engineers are always on the road and we are never too far away – perhaps you have seen our Unique Copier Cars on the roads near you? A recent survey shows that the average wait time for an engineer site visit within the photocopy and print industry is 8 hours, however here at Unique Copiers we are extremely proud of our two and a half hours average response time.
All of our refurbished machines are stripped down and completely rebuilt from top to bottom, making the machines we supply extremely reliable and also competitive against the price of new equipment. Each machine is covered by a Unique Copiers Ltd service agreement.