Our Privacy Commitment
At Unique Copiers we are committed to safeguarding your privacy. We will only collect, store and use your personal information for specific purposes. We use the personal information supplied to support and maintain the contract(s) you have in place and communicate with you for any reason regarding your contract(s). You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
GDPR & Consent
Information About You
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had.
When you become a client of ours we will keep a record of their business contact information, including email, telephone number and correspondence address so that we can correspond with you throughout the duration of our working relationship. Once our contract with you is over then we will destroy any sensitive data we hold on you. We will keep names and email addresses on file for any potential future correspondence.
If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us in accordance with the information provided at ‘further information’ below.
Any information you have provided will remain private and will not be sold or passed onto any other organisations (apart from where third party contact is necessary and you have provided us with the information and permission to do so).
Any bank details are kept within this company and will not be sold or passed onto anyone.
Any relevant additional information will be confidentially shredded and disposed of in accordance with the GDPR recommendations, as is currently adhered to by the company.
Equipment returned to Unique Copiers
If any equipment is returned to Unique Copiers after an upgrade or end of contract all personal data will be deleted within the customers environment prior to it’s return to Unique Copiers. This process must be signed and agreed by the customer before removal.
How we use your Personal Data
All the information we collect via the website or through correspondence (including telephone calls) with you is used to operate and improve the service we offer here at Unique Copiers Ltd. We are committed to using your personal information only for:
- Technical administration of our website and contracts.
- Providing you with information about the services we offer.
- Letting you know about offers and news from Unique Copiers Ltd.
- To verify details of your invoices and payment method.
- For delivery of parts and equipment via our courier service that you may have requested.
Data over the Internet
How we Protect Information
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Back up data is also collected in the case of any unfortunate incidents to the main servers. The backup data is stored in a secure environment.
We do not process any card payments ourselves, they are processed via our third party service providers.
Only employees and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.
How You Can Help Us Protect Your Information
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
To see all the information we have about you, and to correct any inaccuracies, please write to us at: Unique Copiers Ltd St Georges House Donnington Telford TF2 7AS